Hiring a painter and decorator is a crucial step in transforming your property into the one you’ve envisioned. But as with any investment in your home, understanding the payment structure is important. One of the most common questions we hear at Flynn & Co. Decorators is, “Should I pay a deposit to secure painting and decorating services?”. In this article, we’ll explore why deposits are common practice, how they protect both you and the decorator and what to consider when deciding if it’s the right choice for you.

 Why do Painters and Decorators ask for a deposit?

Professional decorators in London are often in high demand, with schedules booked months in advance. A deposit acts as a commitment from both parties and helps reserve your place in the decorator’s schedule. Once your booking is secured, many decorators will begin to source materials as soon as they take on a project. From specialty paints to primers and tools, your deposit helps cover the costs needed to get your project started. In addition to the above, deposits help to protect decorators from last-minute cancellations, which can leave them without work and gives a loss in revenue. Deposits help to mitigate this risk, especially for small businesses, or independent decorators.

How much should you pay for a deposit?

Generally, reputable painting and decorating services request a deposit between 10-30% of the total project cost. This amount is sufficient to cover initial materials and confirms your place in the schedule without demanding an excessive upfront commitment.

For large projects that require custom orders, such as high-end paints or specific materials, deposits might be slightly higher to accommodate these specific needs.

When you decide to pay a deposit, ensure that it’s accompanied by a written agreement outlining the following items:

• Scope of Work - A clear breakdown of what work the decorator will complete, as agreed with you.
• Project Timeline - Estimated project start and completion dates.
• Payment Terms - The total cost of the project, deposit amount and due dates for future payments.
• Cancellation Policy - Details about refunds in case of a cancellation by either party.

At Flynn & Co., we provide all clients with a detailed break down of the work before requesting any deposit. This helps our clients to understand the terms of service clearly and ensures that both parties are aligned on expectations.

While deposits are standard, there are instances where caution is advised:

• No Written Contract Provided: If a decorator requests a deposit without providing any written agreement, this may be a red flag. Always ask for a contract to ensure clarity and protect yourself.
• Excessive Deposit Requirements: If a company asks for more than 30% upfront, especially without a justifiable reason (like custom materials), consider it a warning sign.
• Uninsured Decorators: Ensure that any decorator you hire is  insured. This protects you in case of any damage or issues during the project.
• Deposits paid only in cash: If the decorator insists on only a cash deposit, then it could be difficult to retrieve your money in the event of an issue. Electronic payments or card payments help to protect you in the event of any problems.
• Small projects: for small value projects, it may not be appropriate to pay a deposit. This is the case for day rate work that will only take 1-2 days
• Payment Schedule: If an alternative staged payment schedule is agreed, then an additional deposit payment may not be necessary.

Summary - is paying a deposit worth it?

In most cases, paying a deposit for painting and decorating services is a sound investment that benefits both you and your decorator. It secures your project in the decorator’s schedule, ensures materials are ready and fosters a sense of mutual commitment. However, always work with a trusted, reputable company that provides clear and transparent communication.

At Flynn & Co. Decorators, we believe in complete transparency with our clients. We typically require a deposit to begin, which is clearly outlined in our initial visit and communication prior to starting works. Your deposit ensures we have all necessary supplies on hand and confirms your project in our busy schedule. We pride ourselves on providing an exceptional standard of work, and a small deposit allows us to do just that.

We understand that every client has unique needs, and we’re happy to discuss alternative arrangements when possible. Our goal is to ensure you feel comfortable, confident, and excited about your upcoming project.

For a free competitive quote, contact Flynn & Co, Decorators London today!